PRIVACY POLICY

Body Alchemy Pilates & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our studio, website, and services.

I. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when you:

  • Create an account or make a purchase

  • Book classes or services

  • Sign waivers or complete forms

  • Subscribe to emails or text communications

  • Contact us directly

This information may include:

  • Name, email address, phone number

  • Billing and payment information

  • Health or fitness-related information you choose to share

  • Account preferences and booking history

II. HOW WE USE YOUR INFORMATION

We use your information to:

  • Manage bookings, memberships, and purchases

  • Process payments and send confirmations

  • Communicate with you regarding classes, updates, and promotions

  • Provide a personalized and seamless studio experience

  • Improve our services, offerings, and customer experience

III. PAYMENT PROCESSING

All payments are processed securely through third-party providers. Body Alchemy Pilates & Wellness does not store full credit card information on our servers.

IV. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Booking and scheduling platforms

  • Payment processors

  • Email and SMS communication services

These providers are required to protect your information and use it only for authorized purposes.

V. COMMUNICATIONS

By providing your contact information, you consent to receive communications from us, including:

  • Booking confirmations and reminders

  • Studio updates and announcements

  • Marketing emails or text messages

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

VI. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we strive to use best practices to safeguard your data.

VII. YOUR CHOICES & RIGHTS

You may:

  • Update or correct your personal information at any time

  • Request access to or deletion of your data (subject to legal obligations)

  • Opt out of marketing communications

To make a request, please contact us using the information below.

VIII. COOKIES & WEBSITE USE

If you visit our website, we may use cookies or similar technologies to enhance your browsing experience and understand how our site is used.

IX. CHILDREN’S PRIVACY

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

X. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

XI. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

bodyalchemystudio@gmail.com